To make an internal transfer, please follow these steps:
- Log in to Your Client Portal: Use your credentials (email and password) to access the system.
- Navigate to the Funds Section: Once logged in, locate and click on the “Funds” tab in the main navigation menu.
- Select the Transfer Option: Within the Funds section, choose “Transfer” from the dropdown menu to continue with the internal transfer process.
- Select E-Wallet (Electronic Wallet): Choose the preferred E-Wallet that you wish to transfer your funds to your preferred trading account.
- Choose an account: Select from the available trading accounts and choose the account you would like to receive the funds.
- Enter the details : Specify the amount you wish to transfer or simply click the percentage option and click transfer.
- Confirm and complete the transaction: Review the transaction summary and click “Confirm.”
- Check your transaction history: Once the transaction is processed, the funds will be transferred to your preferred account.
Note: Transfer can only be carried out between accounts of the same currency. If you wish to transfer from another E-wallet currency, you will need to perform currency exchange in order to proceed with the transfer.
If you encounter any issues or delays with your Deposit, please contact our support team at support@tradequo.com for further assistance.